This Privacy Policy together with the Terms and Conditions of Use sets out how Colin Benders, Hiss & Hertz Records and its affiliates (“Colin Benders”, “Hiss & Hertz Records”, “Modular Mayhem”, “us”, “we” or “our”) process any personal data that we collect about you, or which you provide to us, when you access and use the Colin Benders/Hiss & Hertz music streaming service, mobile and device applications or associated websites (“Services”).

By “personal data”, we mean any information which enables us to identify a person either directly or indirectly. By “affiliates”, we mean any member of our group including our subsidiaries, our holding company and its subsidiaries.

The data controller of your personal data is Modular Mayhem B.V., a Dutch Ltd. whose address is Marsstraat 22, 3582 PN Utrecht, The Netherlands. If you have questions, comments or requests about this policy please feel free to contact us by sending an email to hissandhertz@colinbenders.com.


We do not knowingly collect information from children under age 13 or knowingly allow such persons to register for the Services. If you are under age 13, you are not permitted to use the Services. If you are 13 – 17 years of age, you may visit, browse and use the information on the websites but you may not register an account or submit any personal data. If you are 13 – 17 years old, by browsing the website, using or accessing the Services you confirm that you have the permission of a parent or guardian to do so. If you are a parent or guardian and believe that we may have inadvertently collected personal data from your child without your consent, please notify us immediately by sending an email to hissandhertz@colinbenders.com and we will delete such personal data promptly.


We collect the following types of personal data relating to you:

(a) Information you provide to us directly. When you register as a user for the Services and/or use the Services you provide us with certain information that we store. This may include: username and password information provided for the Services; your name, contact and any other user profile information that you may supply, such as your address, phone number, email address and age; user content (for example, texts, comments, your contributions as a performing artist and composer and other materials) that you upload or otherwise stream or post on the Services; metadata associated with such user content, which may include content creation date, formatting information; location information about where the user content was recorded (geotags); and communications between us and you. We process such information for the purposes of providing the Services to you including accountmanagement.

(c) Log file information. This information may be automatically reported by your browser or device each time you make a request to visit, access or use the Services. When you visit, access or use the Services, our servers may automatically record certain log file information, including the time of log-in, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Services, domain names, landing pages, pages viewed, and other such information. We may also log the Device ID or other unique information for devices used to access the Services. We may also collect similar information from emails we send to you, which helps us track which emails are opened and which links are clicked by recipients. This information is used to (i) analyse the usage of the Services; (ii) enable more accurate reporting; (iii) improve the Services.

(d) Survey information. If you reply to surveys that we have provided, the information you provide will be made anonymous and aggregated with the responses of other users, unless otherwise specified and used for improvement of the Services.

In addition to the specific uses of information we describe in this Privacy Policy, we may use your personal data to: (i) help you efficiently access your information and features of the Services; (ii) remember information so you will not have to re-enter it during your visit or the next time you use the Services; (iii) provide, improve, test and monitor the effectiveness of our Services; (iv) develop and test new products and features; (v) monitor metrics such as total number of visitors, traffic and demographic patterns; (vi) diagnose or fix technology problems; and (vii) detect, investigate and take all steps necessary to address misuse of the Services.


We may share your personal data with those of our affiliates on whom we rely to provide the Services, for the purposes outlined in this Privacy Policy.

We will not share your personal data with third parties other than our affiliates except in the following situations:

(a) when you have given us consent to share such personal data. Unless you have otherwise expressly consented, we do not share such personal data with third parties (e.g. advertisers) for marketing purposes, although we may provide such third parties with aggregated, anonymised data collected about you and other users of the Services.

(b) when we engage third parties to perform services on our behalf in relation to the Services. In such cases we will remain responsible for your personal data and ensure that all handling of such data will be in accordance with this Privacy Policy and applicable laws.

(c) if we are required to do so (i) by applicable legislation, or to comply with any legal obligation; (ii) in order to enforce or apply this Privacy Policy or our Terms and Conditions of Use; or (iii) to protect the rights, property or safety of Colin Benders, our users or others.

(e) if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

(f) if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our users will be one of the transferred assets.

(g) with third party rights holders, whose content is licensed to us. The data that Colin Benders shares with the rights holders is in a de-identified format that does not identify you directly.

Except as otherwise described in this Privacy Policy, we will never sell your personal data to third parties or allow third parties to have access to your personal data for their own purposes.


If you have provided us with your email address or your phone number, we will use this information to communicate with you in matters relevant to the Services, consistent with your preferences, this Privacy Policy and applicable law. Such information includes receipts for payment, information about changes in the Services, changes in the end user agreement and this Privacy Policy. We will not use this information to send you information about third party services. You may not be able to opt out of certain important email communications (e.g., account verification, payment receipts, technical and security notices).


Where you have opted in to receive such information, we may provide you with details of our products, services and events which we consider may be of interest to you, including copies of our newsletter. We will not email you information about third party services unless you have expressly stated that you would be interested in receiving such information (although a particular Colin Benders event may involve third party sponsors). You may unsubscribe from such email communications at any time by clicking on the “unsubscribe link” provided in such communications.


A cookie is a small file that is placed on your device that allows Colin Benders and our partners to recognize your device when you return to the web page. We use cookies to offer log-in functionality, to remember user preferences and to understand how our web pages are used.

We use both temporary (“session”) and persistent cookies. We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. including, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. These allow us to recognise and count the number of users and to see how users move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. Where you have expressly consented, we may also share this information with third parties for this purpose, as detailed above in Section 4(i).

You may delete cookies in your browser anytime and you can also block cookies from being placed by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

In addition to our own, cookies are also placed by Google Analytics as described below.


Google Analytics: We use Google Analytics from Google (Google Inc., US) on our web pages to create anonymous usage statistics. If you have concerns relating to the usage of Google Analytics be informed that it is possible to block Google Analytics by installing a plug-in to your browser. A plug-in for the most common browsers can be found here: http://tools.google.com/dlpage/gaoptout. Please refer to Google’s privacy policy to understand how Google processes your personal data.


We may link to third party websites. Colin Benders cannot control or be held liable for third parties’ privacy policies and content. Please refer to the third party site’s privacy policy to understand how such third party processes your personal data.


We use appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. Your personal data is stored in a secure manner on protected equipment. Only a limited number of personnel have access to this equipment and only persons with a legitimate reason have access to your personal data. Unfortunately, the transmission of your personal data via the internet is not completely secure. While we will endeavour (through the use of appropriate security measures) to protect your personal data, we cannot guarantee the security of such data when it is transmitted to us via the internet: you accept that any such transmission of your personal data is at your own risk.


We will retain your personal data only for the period necessary to fulfil the purposes for which such data was collected. When it is no longer necessary for us to retain such data, it will be deleted or made anonymous in a safe and permanent manner or access to it will be blocked to the extent that statutory data retention requirements apply.


If we suspect misuse of the Services, we may combine the personal data we have collected in accordance with this Privacy Policy with other information in order to investigate the extent of the misuse and who is responsible.


We will at all times treat personal data as set out in this Privacy Policy and our policy is to comply at all times with applicable data protection legislation and regulations.


We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us e.g. by sending an email to hissandhertz@colinbenders.com..


The Services are subject to constant improvement and future changes may influence what personal data we store and how we process it. This Privacy Policy may be updated to reflect such changes, changes in legal framework or improvements in how we handle personal data. The current version of the Privacy Policy can be found at http://colinbenders.com/privacy. Please check back frequently for any updates to the Privacy Policy.

The effective date of this Privacy Policy is 01.09.2021.